FAQ
What are your shipping policies?
Workshop-made products vs. in-stock products
Casa Bohemia offers a wide variety of products in stock, but we also produce them in our own workshop located in Guachipelin, Escazu, just a few blocks from our store.
Some of the products on the website are currently out of stock. They generally offer the option to customize wood, finishes, fabrics, and upholstery. Delivery time is approximately one month but may vary depending on the product.
Once the order is placed, an advisor will contact you with a more precise estimated date. You will also be notified of progress and completion.
Where are your stores located?
Escazu Branch: Trivium Warehouse, store #5, Guachipelin, Escazu. Across from Blue Valley School.
Waze: Bohemian House
Mon/Fri 9am-5pm
Tel. 2438-1699
Tamarindo Branch: Garden Plaza shopping center (continuous to Tamarindo Heights) local #28
Waze: Casa Bohemia Tamaridno
Mon / Fri from 9am to 5pm
Tel. 8966-5065
Where is your winery located?
Located in San José, Guachipelin, Escazú. Across from Blue Valley School, Mango Street (entrance next to the grocery store), warehouse #5
Waze: Casa Bohemia Workshop & Winery
Mon/Fri 8am-4pm
Tel. 2201-5395
Can I change the shipping address after placing an order?
Yes, as long as the shipment to the delivery address has not yet begun. Please contact our logistics department. Tel. 2201-5395
What is the time limit policy for returns or exchanges?
Get to know them by clicking on this link.
Please note that custom-made products in the workshop cannot be exchanged.
Do you offer repair services for out-of-warranty products?
Depending on the type of arrangement and for an additional cost.
Do you provide interior design services?
At Casa Bohemia, we provide free interior design services for projects over USD 10,000. For more information, please complete the following form and a consultant will contact you shortly.
How can I save money on my project?
For projects with a lead time of more than 5 months and a budget exceeding USD 15,000, we offer the client the option of producing them in our workshop in Indonesia.
We take care of: drawing up plans, testing models, production, importing, and installation (if required).
Once the products are nationalized, they undergo a rigorous quality control process carried out in our local workshop.
Do your products have a warranty?
Yes, get to know them by clicking here.
What payment methods are accepted?
Credit card, bank transfer. Payment link, PayPal, e-commerce purchases.
Where can I find details about events or new releases?
Subscribe to our newsletter. In addition to articles of interest, we'll also provide updates on new collections and arrivals.